![]() It is a public company and operational in 190 countries with over 220,000 employees globally. Microsoft is an American software development corporation headquartered in Redmond, Washington, United States. It has invested in numbers of sectors that includes Social Platforms, Cybersecurity, AdTech and others. Further, the company has made 240 acquisitions and spent more than US$ 26.90 Billion for the acquisitions. Further, the specialized sectors of the company include ads, online video, apps, machine learning, search, android, cloud, hardware, youtube, virtual reality, artificial intelligence, and software. Also, its services include Google Ads, Google Pay, Google Cloud, Gmail, Google Maps, Google Photos and others. It is a public company with more than 10,000 employees. The company focusing on online advertising, search engine technology, computer software, cloud computing, e-commerce, quantum computing, consumer electronics and artificial intelligence. Google LLC is an American software development company headquartered in Mountain View, California, United States. Top 10 Leading Companies in the Bot Services Market by Revenue Top Leading Companies in the Bot Services Market: Top 10 By Revenue Also, privacy and security are the other factors restricting the growth of the industry. However, insufficient capabilities of current technology and huge implementation cost are the major factors which are anticipated to hamper the global bot services market demand over the forecast period. ![]() Additionally, rising demand for customization and personalization are growing the global market share and are anticipated to maintain its dominance as the bot can be personalized and are more valuable for businesses to improve customer experience. The Virtual assistants that includes Google Home and Amazon’s Alexa are the factors accountable for uplifting the size of the global bot services in the smart home market and home automation. Further, rising e-commerce and online retail market is also making significant opportunities for the bot service industry. The increasing utilization of messaging platforms that includes Facebook messenger, WhatsApp, and Slack are driving the global bot services market and is anticipated to propel the market over the forecast period. Also, enhancement in Natural Language Processing (NLP) technology and Artificial Intelligence (AI) is the another factor uplifting the global market. Growing demand for cost effectiveness and automation are anticipated to boost the global market demand over the foreseen period. Further, the Azure bot service and Microsoft bot framework are the collection of tools, libraries and services which led to build deploy, test and manage intelligent bots.īased on the latest report released by Emergen Research titled “Bot Services Market”, the global market size was US$1.22 Billion in 2021 and is anticipated to reach the CAGR of 33.68% over the assessment period. These services can be powered by machine learning (ML) and natural language processing (NLP) technologies to understand and acknowledge to user inputs in a more human-like way. The examples of bot services include virtual assistants, chatbots, and personal shopping bots. They can be used for a several purposes, including e-commerce, customer service, and entertainment. These services can be unified with platforms that includes social media, messaging apps, and websites. A bot service is a software application which can automate tasks and interact with users in a conversational manner.
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